Business support systems (BSS) are the components that a telephone operator or telco uses to run its business operations towards customer. BSS and OSS platforms are linked in the need to support various end to end services. Each area has its own data and service responsibilities.

Billing in telecom industry is part of the big Business Support System (BSS) architecture. The purpose of billing is a tool for telecom Provider Company to invoice customer for service or product used by customer. Billing used in telecom industry not just as an operational tool, but also as competitive tools to keep up with the changes in the market.

Telecoms Billing

We are able to provide a complete Rating, Mediation and Billing service for your business
using our proprietary “Telones” system.
Hosted on our distributed secure servers your staff and customers can access all of your billing information via a dedicated customer portal which can be rebranded and integrated with your own web presence.
We can also handle bill distribution from paper to ebilling and also take payment online from your customers.
The “Telones” system is designed to be extremely flexible so can be integrated extremely easily with your finance & provisioning systems via Web Services, sFTP or using batch exports if you require.
As the Telones system is modular in structure it is, and has been, easily scaled from very small instances to large scale Telecommunications billing (millions of minutes per day).

Telecommunications Revenue Assurance

We can use our proprietary “Telones” systems to check the Billing integrity of customer’s existing billing solution. This is achieved by taking extracts of the customer’s various CDR / billing records and mediating, rating and billing them normally through our systems, any discrepancies are then presented to the customer.
In terms of fees for this service, depending on the size of the organisation involved we are
often engaged for a percentage of the savings we identify in the customer’s current billing
environment in a “no savings no fee” basis. However, in many cases this has turned out to be significantly more expensive than engaging us on a flat rate basis due to the large amount of discrepancies identified!

Billing Consultancy

We have a dedicated team of Billing focussed consultants who are highly experienced across many industries in billing integration, migration, outsourcing and revenue assurance. We have managed and implemented numerous billing solutions from International Telecoms Carriers with millions of call records per day to multi point kiosk transactions across the UK.
If you would like to build, replace, integrate or outsource a billing solution take us up on our
free consultancy offer. At the very least we will be able to give you an overview of the latest
technologies available and our opinion of those best suited for your business.